TERMS AND CONDITIONS
  2. ON TOUR RULES   The Tourist Guide is responsible for the conduct of the tour and is bound to fulfil the itinerary.

The Tourist Guide may remove or have anyone removed from the coach should such person
  1. Present him or herself a danger to other passengers
  2. Use foul language during a tour in the presence of or towards other travellers
  3. Make untoward remarks towards anyone on the tour
  4. Be under the influence of alcohol
  5. Prevent the Tourist Guide from fulfilling his or her duties
The person removed from the tour is responsible for his or her own costs and absolves itself from all responsibility or liability.

 
  3. DELAYS AND
    ITERRUPTIONS		   shall not be responsible for the consequences of any delays whether arising from accidents, breakdowns, bad weather, unsafe conditions or any other cause beyond our control.

 
  4. DEFINITIONS OF
    TERMS		  
  1. means: CC
  2. Passenger means: Individuals, groups, companies or other legal persons using the services offered by and includes the agents of passengers
  3. Services means: The provision of accommodations and/or transportation and/or meals as offered by and accepted by the Passenger
  4. Tourist Guide means: A qualified and registered person who conducts the tours in the areas for which he or she is registered
  
  5. TERMS OF
    PAYMENT		  
  1. 3 months before commencement of services – a deposit of 25 % of the quoted tour price is required (N.B. : For tours that include Blue Train and/or Private Game
  2. Reserves and Lodges, a different schedule of deposits, payments and cancellation fees apply. This will be provided when applicable
  3. 45 days before commencement of services – full payment plus rooming list is required
Note:
  1. Booking made between 3 months and 45 days before commencement of services must be accompanied by a deposit of 25 % of the quoted tour price
  2. Bookings made within 45 days of commencement of services must be accompanied by full payment of the tour plus rooming list
  3. Where circumstances do not permit the timeous receipt of funds, explicit confirmation of transfer of funds will enable us to reserve services
  4. If payments are made in negotiable foreign currency, the payer will be responsible for any short payment resulting from exchange rate fluctuations. The exchange rate applied by the official bankers of on receipt of moneys will be accepted as the applicable rate
  5. If the required deposit or final payment is not received by the due date, Trips and Tracks South Africa reserves the right to withdraw services

  
  6. CANCELLATIONS   General Conditions
  1. Cancellations made more than 45 days prior to arrival will not normally result in cancellation fees being charged. However;
  2. reserves the right to recover any costs incurred or charges received from suppliers up to the date of cancellation
  3. In the event of services being cancelled 45 days or less, prior to arrival, the following cancellation fees will apply
  4. 45 days to 36 days before commencement of services : 15% total quoted tour price due.
    (Subject to 2. above)
  5. 35 days to 16 days before commencement of services : 25% of total quoted tour price due.
    (Subject to 2. above)
  6. 15 days or less before commencement of services : 100% of the total quoted tour price due. We recommend that you ensure that passengers take adequate personal cancellation insurance cover before departure from home
Special Conditions

For tours that include services of certain suppliers with more stringent policies, e.g., National Parks Board, Blue Train, Private Lodges, Hotels and others, different cancellation fees will be enforceable. These will be provided when applicable.

  
  7. LUGGAGE   One suitcase and one overnight bag per person is allowed. accepts no responsibility for loss or damage to luggage or personal property from whatsoever cause arising. Passengers are advised to take up adequate insurance cover.

  
  8. RESPONSIBILITY   carries passenger liability insurance details available on request. is not responsible for any damages sustained by any passenger as a result of any act or omission whatsoever of any hotel, airline or other person, notwithstanding the fact the acted as agent of such hotel or other person.

  
  9. LAW   The law of the Republic of South Africa shall govern the relationship between and the passenger and the Courts of the Republic of South Africa shall have sole jurisdiction in respect of any claims and/or disputes which may arise between and the passenger, or Agent.

  
 print  Page Top